These Terms Of Service apply to use of www.synergynutritionals.com.au (the ‘Website’). This Site is owned and operated by Synergy Nutritionals Australia Pty Ltd.
TERMS OF SERVICE OVERVIEW
In these Terms of Service we refer to Synergy Nutritionals Australia Pty Ltd as ‘we’, ‘us’ and ‘our’.
‘Website’ includes the content on the website and all products and services provided on or through the website.
‘Content’ means all information, artwork, audio and visual materials, graphic design, trademarks, and intellectual property contained on our website.
‘Products’ means nutritional health products, books, eBooks or any other products sold on the website as consumer goods.
Synergy Nutritionals Australia Pty Ltd offers this website, including all information, products, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
You can review the most current version of the Terms of Service at any time at this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
SECTION 1 – ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state of residence, or that you are the age of majority in your state of residence and you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal, or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.
SECTION 2 – TERMS OF PURCHASE
Prices are in Australian dollars (AUD) and we use Afterpay or Westpac PayWay to securely process payments. Both payment platforms meet strict international Payment Card Industry Data Security Standards (PCI-DSS). We also use Secure Socket Layer (SSL) encryption technology to ensure your online transaction remains confidential.
Afterpay is available to customers located in Australia for standard product orders. Afterpay allows you to pay for your purchase over 4 instalments due every 2 weeks. In some cases, Afterpay may require you to make a payment at the time of purchase. You must be over 18 years old and be the authorised holder of an eligible debit or credit card to apply. All orders are subject to Afterpay’s approval. For example, if you have any overdue payments, Afterpay will not be available to you. Afterpay Limited is a PCI-DSS Level 1 certified Service Provider organisation. Please click here to carefully read Afterpay’s Terms of Service as they impose rules, obligations and other responsibilities on you in respect of your use of, and access to, their payment products and associated services.
SECTION 3 – GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
All original content published on this website is copyrighted © by Synergy Nutritionals Australia Pty Ltd. All rights reserved. You agree not to reproduce, duplicate, copy, sell, resell or exploit content in part, or in whole, without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
SECTION 4 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
Content on the website is for information purposes only. It is not intended to diagnose, treat, cure, or prevent any disease.
Information on the website should not be used as a substitute for advice, or treatment from your qualified healthcare practitioner. Always consult your qualified healthcare practitioner before beginning any new nutritional product, diet, exercise, or health program.
If you have specific health concerns always seek the advice of your doctor or other qualified healthcare professional. Never ignore, or delay seeking professional advice relating to your personal health issues.
We are not responsible if information made available on this site is not accurate, complete or current. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.
SECTION 5 – MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice. Prices are in Australian dollars (AUD).
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third party for any modification, price change, suspension or discontinuance of the Service.
SECTION 6 – PRODUCTS OR SERVICES
Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Refund Policy.
We have made every effort to display as accurately as possible the images of our products on the shopping page.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case by case basis. We reserve the right to limit the sale of products that we offer to reasonable household quantities. All descriptions of products or product pricing are subject to change without notice at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.
SECTION 7 – CUSTOMER USE OF PRODUCTS
Products, services, information and other content provided on the Site, including information that may be provided on the Site directly or by linking to third party websites are provided for informational purposes only. It is the customer’s responsibility to validate performance of the products for any particular use because the performance characteristics are not established. Synergy Nutritionals Australia Pty Ltd assumes no responsibility if these products are misused in any way.
Links to or access from any third party websites or resources is not an endorsement of any information, product or service. We are not responsible for the content or performance of any third party websites. Use of any third party websites is at your own risk.
SECTION 8 – PRODUCT AVAILABILITY
We endeavor to ensure products sold on our website are available. However there may be times when products are unavailable.
SECTION 9 – ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, re-sellers or distributors.
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
SECTION 10 – SHIPPING
Synergy Nutritionals Australia Pty Ltd is an Australian owned Australian based company serving customers in Australia.
We charge a postage and handling fee of AU$4.90 per order. Australia Post handle this delivery service and your order should arrive within 2+ business days.
SECTION 11 – REFUND POLICY
We are confident in the quality of our products and therefore offer a 30-Day Money Back Guarantee. If you are not satisfied with your purchase you can request a refund.
Terms of Our Refund Policy
- The 30-Day Money Back Guarantee period is calculated from the date of purchase.
- We refund the purchase price less postage and handling. The shipping costs are non-refundable.
- It would be greatly appreciated if you can let us know why you are requesting a return. All feedback is important and your comments help us improve our customer service standards. Please contact us today with your comments and feedback.
- We don’t give customers a hard time, or quibble about refunds. We want you to be completely happy with your purchase. We appreciate your patience and understanding that it takes a little time to process returns.
SECTION 12 – OPTIONAL TOOLS
We may provide you with access to third party tools over which we neither monitor nor have any control nor input.
You acknowledge and agree that we provide access to such as available without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third party tools.
Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third party providers.
We may also, in the future, offer new services, programs, and features through the website (including, the release of new tools and resources). Such new offer new services, programs, and features hall also be subject to these Terms of Service.
SECTION 13 – THIRD PARTY LINKS
Certain content, products and services available via our Service may include materials from third parties.
Third party links on this site may direct you to third party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third party materials or websites, or for any other materials, products, or services of third parties.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third party websites. Please review carefully the third party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third party products should be directed to the third party.
SECTION 14 – PRODUCT RECALLS
In the event a product recall is required a recall notice will be sent to email address provided at time of order.
SECTION 15 – USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If, at our request, you send certain specific submissions, for example testimonials, without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, ‘comments’), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libellous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
You agree that your comments will not violate any right of any third party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libellous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false email address, pretend to be someone other than yourself, or otherwise mislead us or third parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third party.
SECTION 16 – TESTIMONIALS
All product reviews and testimonials are the sole opinions, findings or experiences of our customers. They represent individual results which vary from person to person. In addition, these testimonials are not intended to make claims that our products can be used to diagnose, treat, or cure diagnosed medical conditions.
SECTION 17 – PERSONAL INFORMATION
SECTION 18 – ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.
SECTION 19 – PROHIBITED USES
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet.
We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
SECTION 20 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.
We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.
You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall Synergy Nutritionals Australia Pty Ltd our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licencors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.
SECTION 21 – INDEMNIFICATION
You agree to indemnify, defend and hold harmless Synergy Nutritionals Australia Pty Ltd and our subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third party.
SECTION 22 – SEVERABILITY
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.
SECTION 23 – TERMINATION
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).
SECTION 24 – ENTIRE AGREEMENT
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.
SECTION 25 – GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Australia.
SECTION 26 – GOOGLE ANALYTICS
We use Google Analytics to track and report website traffic flow to help us better understand how our visitors engage with our website. Google Analytics collects information anonymously and reports website trends without identifying individual visitors.
SECTION 27 – AFFILIATE POLICY
Some of the links on this website are affiliate links as we have affiliate relationships with a number of businesses. If you buy something through our affiliate recommendations we earn a commission. Affiliate recommendations reflect our honest opinions, and we only recommend products, programs, and services we truly believe in. I am disclosing this in accordance with the Federal Trade Commission Guides Concerning the Use of Endorsements and Testimonials in Advertising.
You should always perform your own due diligence before buying products, programs, or services from a third party we recommend. Products, programs, and services purchased through third party websites are subject to the terms and conditions of the third party website, and Synergy Nutritionals Australia Pty Ltd shall have no liability.
SECTION 28 – INTELLECTUAL PROPERTY RIGHTS
The ThyroSynergy® name and logo are registered trademarks of Synergy Nutritionals Australia Pty Ltd. All rights reserved. Synergy Nutritionals Australia Pty Ltd actively protects the ThyroSynergy® trademark and it may not be used without express permission. All other trademarks appearing on this website are the property of their respective owners.
SECTION 29 – PREVENTING PLAGIARISM
Synergy Nutritionals Australia Pty Ltd is vigilant and proactive to prevent plagiarism. We take theft of our original content very seriously. You must not copy, alter, adapt, reproduce, re-transmit or otherwise deal with our content without our express permission.
We use Copyscape by Indigo Stream Technologies Ltd to detect plagiarism, or content stolen from our website. If we detect that someone has stolen original content from this website then in the first instance we will send a formal ‘cease and desist’ letter notifying the offending party that they must remove the stolen content from their website.
If the stolen content is not removed we will file a Digital Millennium Copyright Act (DMCS) infringement notice and seek professional legal advice from a qualified lawyer in regards to further action.
SECTION 30 – CONTACT INFORMATION
Questions about our Terms of Service? Please use the contact form to get in touch.
Synergy Nutritionals Australia Pty Ltd.
Suite 194, 59/10-12 Lae Drive, Runaway Bay QLD 4216